About Simon’s Agency

Simon’s Agency, Inc. is a full service debt collection firm specializing in medical billing.  If “Simon’s Agency” or “PaySimons.com” has appeared on your credit report or if you have received a letter from Simon’s please give us a call at 1-844-588-8833 or email us at [email protected].  To pay your bill, please click here.

The purpose of the Simon’s Agency Consumer Center at PaySimons.com is to provide consumers with a dedicated portal to make payments, find answers to their questions and to contact Simon’s representatives directly.

Simon’s was founded in 1965 and is headquartered in Central New York.  Simon’s works diligently to provide our customers with exceptional customer service and successful options for repaying their outstanding debts.  Simon’s representatives understand the various circumstances that can lead consumers to miss paying a bill when it is first received and never judges a customer but always maintains the highest level of respect and dignity.  It is our mission to work with each customer individually, providing proper attention, and finding an appropriate payment method and plan when needed.

Simon’s works with consumers of every background and economic circumstance.  Simon’s multi-lingual staff can speak a multitude of languages and offers dedicated English and Spanish speaking lines during all working hours.

For more information or to speak with a representative, please call 1-844-588-8833 or email [email protected].

Simon’s charitable work can be followed on its blog SimonsCares.com.


You don’t have to take our word for it! Read what consumers have to say about us.

(All testimonials feature only initials or partial names to protect individual privacy.)


Thank you very much for your timely help.  I just wanted to say that this has been a pleasant experience.  Your industry doesn’t enjoy the greatest reputation, but your team, every single individual I interacted with, was helpful, knowledgeable, and professional.  As far as I’m concerned, your customer service should serve as the model for the industry.



I would first like to thank you for allowing me to pay off my debt in full… Once again, thank you for this opportunity to clear up some of my financial struggle.  I appreciate your kindness and patience.



Like I said before, considering that you guys have to be the “bad guys,” you’ve treated me with respect.  This has got to be a tough time of year for you all to do your jobs.  I’m happy to be able to pay this one off though!!!!!! Hope you have a good holiday.  Thx!

Anonymous Online Comment


Many thanks for working with me on the payments – you are THE nicest bill collector I EVER did meet.


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