Privacy Policy

PRIVACY NOTICE

Information collected through the Simon’s Agency and PaySimons.com websites and sub-domains is for purposes directly associated with the resolution of accounts within our control, or to resolve issues identified by non-accountholders in connection with the resolution of accounts within our control.  Such information may include: name, address, telephone number and email address.  Additional voluntary information may include demographic and employment information.  Your information is for internal use only and we will never sell any personally identifiable information to a third party for marketing purposes. We will only disclose information to the original creditor and/or current account owner related to your account or the transfers or payments you make where it is necessary for completing transfers or payments, if lawfully required, or if you request or authorize it.

Simon’s Agency may share personally identifiable Information with the national credit reporting agencies. In the event that information related to your account is shared with the national credit reporting agencies, all reporting will be conducted in accordance with applicable credit reporting laws.

Simon’s Agency collects and stores the e-mail addresses of users that communicate with Simon’s Agency via e-mail or websites and sub-domains and information knowingly provided by website or email users.

Personal information contained in e-mail sent by individuals may be used by Simon’s Agency to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service provided by Simon’s Agency

Simon’s Agency may, at its discretion, share information shared with us on the Simon’s Agency or PaySimons.com websites and sub-domains with another entity through the course of a merger or acquisition; to a third party pursuant to a subpoena, court order, or other forms of legal process; as required by a local, state, or federal government agency; or as required by local, state, or federal law.

Simon’s Agency does not respond to Do Not Track (DNT) signals.

Simon’s Agency may utilize website tuning or analytics tools or cookies which track pages viewed, IP Address, Date and Time, or other information necessary for Simon’s Agency to maintain proper functionality of the aforementioned websites and to assist with website improvements. Use of analytics is at the sole discretion of Simon’s Agency  You may choose to disable cookie usage via your browser; however doing so may impact the usage of the website.

Simon’s Agency takes all necessary measures to protect the information shared with us on the Simon’s Agency or PaySimons.com websites and sub-domains from being accessible by unauthorized personnel. Necessary safeguards have been implemented, both technologically and procedurally, to protect against inadvertent loss or unauthorized access of personal information.

Simon’s Agency, at its sole discretion, may change the privacy notice at any time. Changes to the privacy notice will be posted on the website and will remain in place until a newer revision is published. It is the responsibility of the user of the Simon’s Agency websites to review the policy notice for any change since their last visit.

Open Hours

  • Monday8:00 – 16:00
  • Tuesday8:00 – 16:00
  • Wednesday8:00 – 16:00
  • Thursday8:00 – 16:00
  • Friday8:00 – 16:00
  • Saturday8:00 – 12:00
  • Sundayclosed

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